It's been all over the press, and schools are deciding to shut it down. We released a public announcement saying that we had some potential solutions that we were working with, and once we had something concrete we would start implementing it and approach schools.
Shawn Fanning

I think it's pretty obvious to most people that Napster is not media specific, but I could see a system like Napster evolving into something that allows users to locate and retrieve different types of data other than just MP3s or audio files.
Shawn Fanning

That's why I ended up leaving school - because it required so much time, and it was such an excellent idea. I figured I would regret not going full force with this idea. It seemed we could make something of it.
Shawn Fanning

I think the most difficult thing had been scaling the infrastructure. Trying to support the response we had received from our users and the number of people that were interested in using the software.
Shawn Fanning

I think then, when we started receiving the first of the user feedback, feedback from people that I had not specifically told about it, but had spread from friend to friend and then they were giving us feedback.
Shawn Fanning

Nobody has ever built a reliable peer-to-peer service, where people can really access all the music they want in one location,... Once I got it into my head, I couldn't imagine the media space without one.
Shawn Fanning

Well, user feedback was excellent. Even when the software didn't work at all, there were few people who were avid users, and there were people who were just sending excellent feedback and excellent ideas.
Shawn Fanning