Well, I think first of all there was a failure to have real, clear information at our disposal. There was a real lack of situational awareness. We didn't have the capabilities on the ground to give us real-time, accurate assessments of the physical condition of the city.
Michael Chertoff

First, we did rank everybody by risk, and New York comes out number one.
Michael Chertoff

We've certainly learned a lot of lessons from Katrina, from Rita. Rita was better than Katrina. We're doing a better job planning. We're closer - more closely aligned with the Department of Defense. These things would be positive things if we were to have another attack.
Michael Chertoff

The second is there are some communities that we thought originally would take mobile homes that have decided they don't want them. And we're not going to cram mobile homes down the throats of communities in Louisiana and the Gulf - and other parts of the Gulf Coast.
Michael Chertoff

And it seems to me correct then, and I think it's correct now, that job one is get the planning done, make sure the buses are there. When that's done, it's completely appropriate to go around and tour around and look at the damage.
Michael Chertoff

But I think the bottom line right now is to take the constructive criticism and use that to build toward, as I say, the hurricane season that is 100 days away. And we don't have a lot of time to waste before we start to address that next set of challenges.
Michael Chertoff

Nobody leaves a hotel without getting a full measure of three months of rental assistance. So no one has been evicted - no one who's eligible has been evicted from a hotel without getting a significant amount of money to find - to pay for their rent.
Michael Chertoff