At Wal-Mart, if you couldn't explain an idea or a concept in simple terms on one page of paper Sam Walton considered the new idea too complicated to implement.
Michael Bergdahl
Sam Walton instilled ownership of the products in the stores into the collective consciousness of every associate regardless of what job they did for the company.
Michael Bergdahl
Sam Walton was a master storyteller who used illustrative stories to reinforce his cultural standards.
Michael Bergdahl
Sam Walton's values are: treat the customer right, take care of your people, be honest in your dealings, pass savings along to the customer, keep things simple, think small, control costs and continuously improve operations.
Michael Bergdahl
Servant leadership is the foundation and the secret of Sam Walton's ability to achieve team synergy.
Michael Bergdahl
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