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When a company identifies how to integrate the processes needed to give the consumer a sense of job completion, it can blow away the competition. A product is easy to copy, but experiences are very hard to replicate.
Clayton M. Christensen
Almost all quality improvement comes via simplification of design, manufacturing... layout, processes, and procedures.
Our bodies are shaped to bear children, and our lives are a working out of the processes of creation. All our ambitions and intelligence are beside that great elemental point.
Genius is rarely able to give any account of its own processes.
George Henry Lewes
To live means to finesse the processes to which one is subjugated.
The truth is that the religious and the scientific processes, though involving different methods, are identical in their final aim. Both aim at reaching the most real.
Medicine is not only a science; it is also an art. It does not consist of compounding pills and plasters; it deals with the very processes of life, which must be understood before they may be guided.
The system is that there is no system. That doesn't mean we don't have process. Apple is a very disciplined company, and we have great processes. But that's not what it's about. Process makes you more efficient.
The particular aspect of time that I'm interested in is the arrow of time: the fact that the past is different from the future. We remember the past but we don't remember the future. There are irreversible processes. There are things that happen, like you turn an egg into an omelet, but you can't turn an omelet into an egg.
Sean M. Carroll
A cardinal principle of Total Quality escapes too many managers: you cannot continuously improve interdependent systems and processes until you progressively perfect interdependent, interpersonal relationships.
To act on the belief that we possess the knowledge and the power which enable us to shape the processes of society entirely to our liking, knowledge which in fact we do not possess, is likely to make us do much harm.
Friedrich August von Hayek
The reason why it is so difficult for existing firms to capitalize on disruptive innovations is that their processes and their business model that make them good at the existing business actually make them bad at competing for the disruption.
Our subliminal mental processes operate outside awareness because they arise in these portions of our mind that are inaccessible to our conscious self; their inaccessibility is due to the architecture of the brain rather than because they have been subject to Freudian motivational forces like repression.
Actually, I think my view is compatible with much of the work going on now in neuroscience and psychology, where people are studying the relationship of consciousness to neural and cognitive processes without really trying to reduce it to those processes.
Philanthropy is often seen as society's risk capital. That means the onus is on philanthropists, nonprofit leaders and social entrepreneurs to innovate. But philanthropic innovation is not just about creating something new. It also means applying new thinking to old problems, processes and systems.
By playing games you can artificially speed up your learning curve to develop the right kind of thought processes.
Music is the wine which inspires one to new generative processes, and I am Bacchus who presses out this glorious wine for mankind and makes them spiritually drunken.
Ludwig van Beethoven
I have been constantly telling people to encourage people, to question the unquestioned and not to be ashamed to bring up new ideas, new processes to get things done.
I like the idea of a kind of eternal music, but I didn't want it to be eternally repetitive, either. I wanted it to be eternally changing. So I developed two ideas in that way. 'Discreet Music' was like that, and 'Music for Airports.' What you hear on the recordings is a little part of one of those processes working itself out.
But as population became denser, the natural chemical and biological recycling processes became overloaded, calling for a redefinition of property rights.
Before the Civil War, there were no national cemeteries, no processes for identifying the dead in the battle. There weren't any dog tags, and there was no next-of-kin notification. You didn't necessarily even hear what the fate of your loved ones had been. It was up to their comrades to write and inform you.
Drew Gilpin Faust
Thus lynch law held sway in the far West until civilization spread into the Territories and the orderly processes of law took its place. The emergency no longer existing, lynching gradually disappeared from the West.
Ida B. Wells
CEOs hate variance. It's the enemy. Variance in customer service is bad. Variance in quality is bad. CEOs love processes that are standardized, routinized, predictable. Stamping out variance makes a complex job a bit less complex.
In large organizations there are discrete functions. I do this; you do that. I swim in my lane; you swim in your lane. That can be very effective for certain processes and in certain stable conditions. But it doesn't work in unstable conditions.
Daniel H. Pink
The only reason we don't notice how absolutely interwoven our thinking processes have become with older technologies - pencils, paper, electric light, penicillin, fire - is that they're old, so we've ceased to notice their effects.
Martin Luther King, Jr.
A. P. J. Abdul Kalam
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