The first step in exceeding your customer's expectations is to know those expectations.
Roy H. Williams

The Internet has exceeded our collective expectations as a revolutionary spring of information, news, and ideas. It is essential that we keep that spring flowing. We must not thwart the Internet's availability by taxing access to it.
Chris Cannon

The interval between a cold expectation and a warm desire may be filled by expectations of varying degrees of warmth or by desires of varying degrees of coldness.
Samuel Alexander

The people who don't like it tend to dislike it intensely. That's unfortunate, but not surprising when one deliberately goes against audience expectations.
John M. Ford

The position that I take partly as a result of living in Asia is where you stop living according to your expectations and you become available to experience things as they are.
Martha Beck

The progress of the natural sciences in modern times has of course so much exceeded all expectations that any suggestion that there may be some limits to it is bound to arouse suspicion.
Friedrich August von Hayek

The satirical direction I have chosen is an indication of my disappointment in man, which is the opposite way of saying that I have high expectations for the human race.
Jack Levine

The secret to true happiness is a combination of low expectations and insensitivity.
Olivia Goldsmith

There is hardly any activity, any enterprise, which is started out with such tremendous hopes and expectations, and yet which fails so regularly, as love.
Erich Fromm

There was expectations that the fights there, the operation there might be extended for several months, even for several years. But within a few weeks it ended, because obviously the Taliban wasn't a real force.
Bulent Ecevit

They flooded liquidity in the marketplace but the mortgage rate is based much more on expectations of inflation. So if the average investor believes that there is inflation coming, they'll move that rate up.
Franklin Raines

This whole mission has surpassed all of our expectations.
Steven Squyres

Though, since the first record, I've dramatically changed my expectations for our records.
Daniel Johns

Thus, after finishing high school, I started with high expectations and enthusiasm to study chemistry at the famous Swiss Federal Institute of Technology in Zurich.
Richard Ernst

To be successful in real estate, you must always and consistently put your clients' best interests first. When you do, your personal needs will be realized beyond your greatest expectations.
Anthony Hitt

To free us from the expectations of others, to give us back to ourselves - there lies the great, singular power of self-respect.
Joan Didion

To meet the expectations of the majority of our people, and to open up new vistas of economic opportunity so that the aspirations of Nigerians can stand a fair chance of being fulfilled in a lifetime, there must be a truly committed leadership in a democratic Nigeria.
Ibrahim Babangida

Unhappiness is best defined as the difference between our talents and our expectations.
Edward de Bono

Walking into a show when I was 16, at that time when it was the No. 1 hit show, and replacing a character comes with so many expectations. I felt a lot of pressure with that.
Sarah Chalke

We all have an equal interest in stability and security throughout Europe. The years the OSCE has existed, and particularly this year, have given rise to great expectations and at the same time to powerful disappointments.
Boris Yeltsin