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I'm building a glass pyramid over the Egyptian escalator where my body will be mummified, so my customers can come and see me forever.
For small community banks and credit unions, like those in Central and Northern Wisconsin, the hundreds of new rules will require an estimated 2,260,631 labor hours just for compliance. Those are hours that your local bank or credit union will spend dealing with some Washington bureaucrat instead of focusing on the needs of customers like you.
The purpose of driving traffic to your online business is to get customers. Once a prospect lands on your site, you still have to convert that prospect into a buyer.
That's a very critical phase in customer service because you can start to really understand what part of customer service has value to customers and what part is bothering customers.
If you go to Norway, Finland, Russia or Australia, you'll see Xerox or Fuji-Xerox people, not just the name on the door. We have human beings who live and work and serve customers everywhere around the globe.
Social media can be a powerful tool to listen to, engage with and gain access to customers that you would otherwise not be able to connect with.
We assumed the customers were smart and that they'll buy what they like, not what the ads tell them to buy.
One of the people who most influenced me was Ben Shapiro, a marketing professor at the business school. He used to rant and rave and pound his fist: 'It's all about the customers!' And he was right. He was also right that, at that time, retailing was devoid of really talented people; he urged me to go in that direction.
Thomas G. Stemberg
That's the ultimate gratification in any business situation - do customers buy the product? And do they use it and do they come back and buy more of it?
I actually think it's better I started by being close to customers. That foundation early on helped me later when I went into logistics and other kinds of management.
Why is Caterpillar bad if we create a new job in India or China to receive U.S. exports? It makes no sense to me. We want to drive all the exports we can from the United States. We want to concentrate on all those consumers, outside contractors, customers outside the United States that we possibly can.
Douglas R. Oberhelman
Montana's ranchers raise the best cattle in the world. If Taco Bell needs to beef up, they can give their customers the highest quality meat around by using Montana beef, and in the process, supporting agriculture jobs in Montana.
If you work for and eventually lead a company, understand that companies have multiple stakeholders including employees, customers, business partners and the communities within which they operate.
Everybody understands that you're supposed to say 'our employees are our most valuable asset' to the point where, even if it's really true, they're not going to really trust you until you've earned that - same with customers.
You know your business model is broken when you're suing your customers.
Learning how to interact with customers is something that anyone starting any business must master. It's an amazing opportunity to be able to learn the ropes at an established company and then employ your expertise at your own company.
We can provide beta software to our developers in advance of the general public. We can easily link up with external partners, customers, and suppliers.
I'm making a case against how money managers are handling customers' money. The objective of the customer is not being met if the fund managers are diversifying their assets into hundreds of businesses. If they do this, they are typically performing close to the indexes. But that's not the way wealth is created.
The cost of acquiring new customers and maintaining those relationships in an online environment versus bricks and mortar is significant.
From now on, the technology companies that succeed will be those that have developed skills at listening and a sophisticated understanding of their customers' industries.
Samuel J. Palmisano
One of Netscape's main attractions to customers from Day One is that we provide alternatives. And that's cherished by many customers - certainly not all.
In spite of all this noise, customers are still definitely buying in North America, and they're really, really buying internationally.
In the 9th grade I began my first wage work for the West Side Drug store delivering prescriptions and sundries on my bicycle to customers who called in orders.
Vernon L. Smith
When you know who your customers are, that can give you an edge on the competition.
I have a few customers who have two or three hundred bags. When you see a lady carrying a little dog bag or a little cat bag or an egg, it makes you happy.
Martin Luther King, Jr.
John F. Kennedy
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