That's the ultimate gratification in any business situation - do customers buy the product? And do they use it and do they come back and buy more of it?
Jim Barksdale

The American work ethic is something to be admired. Our workforce, regardless of position, works hard to produce the best product and serve customers to the best of their ability.
Leonard Boswell

The biggest threat to McDonald's lies within - and that is us as a company becoming complacent. There are a lot of companies that get fat, dumb and happy and take their eye off the ball and forget about serving customers.
Charlie Bell

The cost of acquiring new customers and maintaining those relationships in an online environment versus bricks and mortar is significant.
Stephen Cohen

The culture industry not so much adapts to the reactions of its customers as it counterfeits them.
Theodor Adorno

The fact is that surveys which media people openly admit to show that fewer than twelve percent of their customers believe they're doing a good job, while the average profit margin in television is in the neighborhood of eighty percent.
L. Neil Smith

The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.
Tom Peters

The real and effectual discipline which is exercised over a workman is that of his customers. It is the fear of losing their employment which restrains his frauds and corrects his negligence.
Adam Smith

The thing with Linux is that the developers themselves are actually customers too: that has always been an important part of Linux.
Linus Torvalds

There are two ways to extend a business. Take inventory of what you're good at and extend out from your skills. Or determine what your customers need and work backward, even if it requires learning new skills. Kindle is an example of working backward.
Jeff Bezos

There is no point in launching technology before customers are ready to use it.
Peter Erskine

They will come to learn in the end, at their own expense, that it is better to endure competition for rich customers than to be invested with monopoly over impoverished customers.
Frederic Bastiat

This is what customers pay us for - to sweat all these details so it's easy and pleasant for them to use our computers. We're supposed to be really good at this. That doesn't mean we don't listen to customers, but it's hard for them to tell you what they want when they've never seen anything remotely like it.
Steve Jobs

This merger is a logical next step that creates substantial value for customers and stockholders of both AT&T and BellSouth. It will benefit customers through new services and expanded service capabilities.
Edward Whitacre, Jr.

Treat your customers like lifetime partners.
Michael LeBoeuf

Vivendi will be one of the very few top communications groups of the Internet age. We will have customers all over the globe, providing services through all kinds of technology.
Jean-Marie Messier

We also had good software in the key categories and more focus on the gameplaying capability, so more of the marketing effort was targeted at game customers.
Trip Hawkins

We also provide a lot of services with our consulting group that allow people to take maximum advantage of the Net economy. Those all seem to resonate with customers and are providing a good strong base going forward.
Jim Barksdale

We can believe that we know where the world should go. But unless we're in touch with our customers, our model of the world can diverge from reality. There's no substitute for innovation, of course, but innovation is no substitute for being in touch, either.
Steve Ballmer

We can collaborate with a Netscape employee or partner who's halfway around the world. We can distribute information and software to customers and shareholders, and get their feedback.
Jim Barksdale