The culture industry not so much adapts to the reactions of its customers as it counterfeits them.
Theodor Adorno

The fact is that surveys which media people openly admit to show that fewer than twelve percent of their customers believe they're doing a good job, while the average profit margin in television is in the neighborhood of eighty percent.
L. Neil Smith

The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.
Tom Peters

The real and effectual discipline which is exercised over a workman is that of his customers. It is the fear of losing their employment which restrains his frauds and corrects his negligence.
Adam Smith

The thing with Linux is that the developers themselves are actually customers too: that has always been an important part of Linux.
Linus Torvalds

There are two ways to extend a business. Take inventory of what you're good at and extend out from your skills. Or determine what your customers need and work backward, even if it requires learning new skills. Kindle is an example of working backward.
Jeff Bezos

There is no point in launching technology before customers are ready to use it.
Peter Erskine

They will come to learn in the end, at their own expense, that it is better to endure competition for rich customers than to be invested with monopoly over impoverished customers.
Frederic Bastiat

This merger is a logical next step that creates substantial value for customers and stockholders of both AT&T and BellSouth. It will benefit customers through new services and expanded service capabilities.
Edward Whitacre, Jr.

Treat your customers like lifetime partners.
Michael LeBoeuf

Vivendi will be one of the very few top communications groups of the Internet age. We will have customers all over the globe, providing services through all kinds of technology.
Jean-Marie Messier

We also had good software in the key categories and more focus on the gameplaying capability, so more of the marketing effort was targeted at game customers.
Trip Hawkins

We also provide a lot of services with our consulting group that allow people to take maximum advantage of the Net economy. Those all seem to resonate with customers and are providing a good strong base going forward.
Jim Barksdale

We can believe that we know where the world should go. But unless we're in touch with our customers, our model of the world can diverge from reality. There's no substitute for innovation, of course, but innovation is no substitute for being in touch, either.
Steve Ballmer

We can collaborate with a Netscape employee or partner who's halfway around the world. We can distribute information and software to customers and shareholders, and get their feedback.
Jim Barksdale

We can provide beta software to our developers in advance of the general public. We can easily link up with external partners, customers, and suppliers.
Jim Barksdale

We can serve our customers well only if our buying jobs are right. You cannot sell if you haven't ordered wanted goods into your store.
James Cash Penney

We don't want to push our ideas on to customers, we simply want to make what they want.
Laura Ashley

We have a lot of existing customers which are also considering Linux desktop migrations and rolling out some of these programs, so we're learning from them.
Miguel de Icaza

We need to take excellent care of our customers, and do so at a profit.
Gerard Arpey