Customer Quotes

There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.
Sam Walton

Money, Fire, Down

It is not the employer who pays the wages. Employers only handle the money. It is the customer who pays the wages.
Henry Ford

Money, Handle, Pays

Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.
Zig Ziglar

Business, Complain, Excited

Our DNA is as a consumer company - for that individual customer who's voting thumbs up or thumbs down. That's who we think about. And we think that our job is to take responsibility for the complete user experience. And if it's not up to par, it's our fault, plain and simply.
Steve Jobs

Experience, Job, Down

The aim of marketing is to know and understand the customer so well the product or service fits him and sells itself.
Peter Drucker

Him, Understand, Service

The golden rule for every business man is this: 'Put yourself in your customer's place.'
Orison Swett Marden

Business, Yourself, Put

The purpose of a business is to create a customer.
Peter Drucker

Business, Purpose, Create

Suppliers and especially manufacturers have market power because they have information about a product or a service that the customer does not and cannot have, and does not need if he can trust the brand. This explains the profitability of brands.
Peter Drucker

Trust, Power, Cannot

If you work just for money, you'll never make it, but if you love what you're doing and you always put the customer first, success will be yours.
Ray Kroc

Love, Success, Work

Bargain... anything a customer thinks a store is losing money on.
Kin Hubbard

Money, Losing, Thinks

There is one other business where the customer is always wrong and that's the media.
Rush Limbaugh

Business, Wrong, Media

The toughest thing about the power of trust is that it's very difficult to build and very easy to destroy. The essence of trust building is to emphasize the similarities between you and the customer.
Thomas J. Watson

Trust, Power, Between

A satisfied customer is the best business strategy of all.
Michael LeBoeuf

Best, Business, Satisfied

I'd just like to be treated like a regular customer.
Elvis Presley

Treated, Regular

The simple act of saying 'thank you' is a demonstration of gratitude in response to an experience that was meaningful to a customer or citizen.
Simon Mainwaring

Experience, Gratitude, Simple

Courteous treatment will make a customer a walking advertisement.
James Cash Penney

Walking, Courteous, Treatment

In fact, I believe the first companies that make an effort to develop an authentic, transparent, and meaningful social contract with their fans and customers will turn out to be the ones that are the most successful in the future. While brands that refuse to make the effort will lose stature and customer loyalty.
Simon Mainwaring

Future, Successful, Loyalty

A social contract is the way out of this dilemma for corporations that want to lead in the 21st century by showing consumers how seriously they take customer loyalty and goodwill.
Simon Mainwaring

Loyalty, Social, Seriously

How much do you as a consumer value a positive experience with a brand or its customer service department? How willing are you to share that with your friends? How inclined are you to let that person know that you're interaction with them was positive?
Simon Mainwaring

Positive, Experience, Person

When a positive exchange between a brand and customers becomes quantifiable metrics, it encourages brand to provide better service, customer service to do a better job, and consumers to actively show their gratitude.
Simon Mainwaring

Positive, Gratitude, Job

Many corporate leaders and employees have the right intentions, but it can be overwhelming when you consider how everything is affected from leadership styles, to organizational structure, to employee engagement, to customer service an marketplace.
Simon Mainwaring

Leadership, Everything, Service

CEOs must embrace the role of serving as the public face of the company to their customer community and the marketplace at large.
Simon Mainwaring

Face, Public, Community

Companies and their brands need to reach out and speak directly to consumers, to honor their values, and to form meaningful relationships with them. They must become architects of community, consistently demonstrating the values that their customer community expects in exchange for their loyalty and purchases.
Simon Mainwaring

Loyalty, Become, Speak

I never trust an executive who tends to pass the buck. Nor would I want to deal with him as a customer or a supplier.
James Cash Penney

Trust, Him, Nor

What's important at the grocery store is just as important in engines or medical systems. If the customer isn't satisfied, if the stuff is getting stale, if the shelf isn't right, or if the offerings aren't right, it's the same thing. You manage it like a small organization. You don't get hung up on zeros.
Jack Welch

Medical, Important, Small

The best customer service is if the customer doesn't need to call you, doesn't need to talk to you. It just works.
Jeff Bezos

Best, Talk, Service

In 2000, when my partner Ben Horowitz was CEO of the first cloud computing company, Loudcloud, the cost of a customer running a basic Internet application was approximately $150,000 a month.
Marc Andreessen

Company, Internet, Partner

I've been a customer of the top venture capital firms, so I know exactly what they do and don't do.
Marc Andreessen

Top, Venture, Capital

To give money to a woman - and here I must speak as a man - is to deny her special quality, her irreplaceability, and reduce her unique amiability to a commodity. Money takes away her name, while transforming her lover into a nameless customer of a market of appetites.
James Buchan

Money, Woman, Give

Any seeming deception in a statement is costly, not only in the expense of the advertising but in the detrimental effect produced upon the customer, who believes she has been misled.
John Wanamaker

She, Deception, Effect

Share with your Friends

Everyone likes a good quote - don't forget to share.

Related Definition

Customer Definition

William Shakespeare

Popular Topics

Friendship Quotes

Motivational Quotes

Inspirational Quotes

Get Social with BrainyQuote

BrainyQuote Desktop

BrainyQuote Mobile

Site

Quote of the Day

Social

BQ on Pinterest

Syndication

Funny Quote Feed

Love Quote Feed

Nature Quote Feed

About Us