A satisfied customer is the best business strategy of all.
Michael LeBoeuf

All business success rests on something labeled a sale, which at least momentarily weds company and customer.
Tom Peters

Am I an Apple bigot? No. I can critique their products and their customer service philosophy. But overall, they do better than any other player.
Donald Norman

And our size: The company this year is going to be close to $50 billion, so if that's the case and you can continue to grow that fast, I would rather put my energies to solving customer problems and growing our business than worrying about integrating and laying people off.
Kevin Rollins

Any seeming deception in a statement is costly, not only in the expense of the advertising but in the detrimental effect produced upon the customer, who believes she has been misled.
John Wanamaker

As far as the customer is concerned, the interface is the product.
Jef Raskin

As regards this country, in which protection has always to some extent existed, it is the best customer that England ever had, and our demands upon her grow most steadily and regularly under protection.
Henry Charles Carey

At a car dealership, the person who sells the car is the hero, and also gets the commission. But if the mechanics don't service that car well, the customer won't return.
Roger Staubach

Bargain... anything a customer thinks a store is losing money on.
Kin Hubbard

Be dramatically willing to focus on the customer at all costs, even at the cost of obsoleting your own stuff.
Scott Cook

Because Microsoft seems to sometimes not trust customer choice, they salt XP with all these little gizmos and trap doors to get people to try Microsoft stuff. But the reality is that we're downloading more players than we ever have on a worldwide basis.
Rob Glaser

Bobby and I went through some old questionnaires about customer requirements for languages, then we compiled a new one and sent it out to a few dozen people we knew.
James Frank

Companies are starting to measure how effective their customer service is and trying to understand what they can do to improve the customer service process.
Sanjay Kumar

Courteous treatment will make a customer a walking advertisement.
James Cash Penney

Even if someone is already in your market space, ask yourself whether you can approach it from a different angle and thereby secure your own customer base.
Benjamin Cohen

Firms need to ensure that their ability to provide effective customer service keeps pace with their growth. If you're marketing your firm to new customers, you better be able to provide them service when they do business with you.
Arthur Levitt

I never trust an executive who tends to pass the buck. Nor would I want to deal with him as a customer or a supplier.
James Cash Penney

I talked about 12 to 18 months, and that's about reaffirming our foundation for sustained growth: getting the discipline back, getting the basics right, getting the customer focus back... so by the end of next year, I hope most of that's in place.
Jim Cantalupo

I'd just like to be treated like a regular customer.
Elvis Presley

If you can't turn yourself into your customer, you probably shouldn't be in the ad writing business at all.
Leo Burnett