And the greeter is what sets the tone for this company and I've been on TV a little bit this morning.
Lee Scott

And what I am trying to say to them that through our ads and through our discussions is if you don't want us in your community, that's your choice, but don't say it's because of wages.
Lee Scott

Because the truth is our wages are really competitive and they're good.
Lee Scott

But they are also better, our competitors are better because Wal-Mart exists.
Lee Scott

Don't say it's because of benefits, because our benefits are good.
Lee Scott

I don't think we'll win every election.
Lee Scott

I expect that our associates will walk with a little more bounce in their step and understand that this company is behind them and has respect for them.
Lee Scott

I just think that it's maybe fashionable today to try to take individual actions and individual failures and take the broadest possible brush and try to paint a company.
Lee Scott

I think in some ways we have allowed other people to set the agenda. Other people to define who we are.
Lee Scott

I would guess that any criticism about Wal-Mart could have some element of truth with 1,500,000 people.
Lee Scott


If we take care of the customers and associates and grow the business, Wall Street will be pleased.
Lee Scott

In some ways, people forget about average working people, and how they live their lives.
Lee Scott

It's hard for us in our stores to be a leader in technology.
Lee Scott

Many of them are doing it because they are concerned about smart growth.
Lee Scott

More and more, more and more digital, in particular, I think you'll see in our stores next year, as we start combining these digital products and they interface with each other, you'll see that represented in Wal-Mart.
Lee Scott

One of the things that strikes me is so many of the critics are people whose lifestyle doesn't change when the price of fuel changes, or if they keep a Wal-Mart store out of their area.
Lee Scott

Our customer base is not necessarily a leader, an early adopter.
Lee Scott

People aren't going to talk about it except me and that is communication and the visits I have personally had in our meetings with our store managers saying if you do these things you will be terminated, period.
Lee Scott

Retailing, it's always true that there is some items that I wish we had a lot more of like the iPod and there is some items I wish we had a lot less of.
Lee Scott

So I think we have an obligation with our size to make sure that we are open to what people have to say to us because the people who criticize us, they're not all mean-spirited.
Lee Scott